Deposit:

There is a $150.00 refundable deposit is required to begin services. The deposit may be refunded after 1 year of good payment history or upon moving out of the city.

Utility Billing Information:

• Utility bills are mailed out on last business day of every month.
• Residents are responsible for receiving their utility bills.
• Utility bills are due by the 20th of each month.

Delinquent Accounts:

• Late fee of 10% of the amount outstanding will be added to accounts on the 21st of the month.
• Reminder notices will be mailed to accounts that have an outstanding balance on the 21st of each month.
• If payment has not been received before the 11th of the following month that the bill water will be shut off.
• If service is disconnected there will be a $50.00 reconnect fee.
• Upon payment of entire past due bill, current bill and reconnect fee, water service will be restored.
• The City participates with the State of Kansas Set Off Program in order to collect delinquent debts.
• Bad debts are also turned over to the City’ attorney for collection.
• Return check charge is $30